Privacy Policy

1. Overview

At Grant Udy Photos, we respect your privacy and are committed to protecting your personal information. This Privacy Policy sets out how we collect, use, store, and disclose your personal data in accordance with the New Zealand Privacy Act 2020 and applicable international privacy laws (including the EU/UK GDPR).

2. Information We Collect

When you visit or make a purchase from our website, we collect:

  • Order & Contact Information: Your name, billing address, shipping address, email address, and phone number when you purchase physical prints or digital downloads.

  • Payment Information: Payment details are processed securely through Squarespace Payments (powered by Stripe). We never see or store your full credit card numbers on our servers.

  • Device & Usage Data: Your IP address, browser type, device information, and site browsing patterns collected via cookies and Squarespace Analytics.

3. How We Use Your Information

We use your personal information strictly to:

  • Fulfill and ship physical orders or deliver digital file download links.

  • Communicate with you regarding your order status or customer service queries.

  • Prevent fraudulent transactions and secure our website.

  • Send newsletter updates (only if you explicitly opted in at checkout or via our signup form).

4. Third-Party Service Providers & International Transfers

We share your information with trusted third-party providers necessary to run our business. Because our providers operate globally, your data may be transferred to and processed in countries outside New Zealand (including the United States):

  • Website & E-Commerce: Squarespace (hosting, order management, and payment processing).

  • Payment Processors: Squarespace Payments.

  • We accept express checkout wallets, including Apple Pay and Google Pay. When used, payment information is encrypted and transmitted directly to our payment processor (Stripe). Grant Udy Photos does not store or access your saved digital wallet credentials.

  • Shipping & Postal Services: NZ Post and international courier partners to deliver physical goods.

  • Analytics: Squarespace Analytics / Google Analytics.

We never sell, rent, or trade your personal information to third parties for marketing purposes.

5. Cookies

Our website uses essential cookies to enable shopping cart functionality and process payments, as well as performance cookies to understand how visitors interact with the site. You can manage cookie preferences through your web browser settings.

6. Data Retention & Security

We retain order information for as long as necessary to fulfill your purchases, comply with legal and tax accounting obligations in New Zealand, and resolve potential disputes. We use SSL encryption across our website to keep your data secure.

7. Your Privacy Rights

Under the NZ Privacy Act 2020 (and international privacy regulations where applicable), you have the right to:

  • Request access to the personal information we hold about you.

  • Request the correction or deletion of your personal data.

  • Unsubscribe from marketing communications at any time via the link at the bottom of our emails.

To exercise any of these rights, please contact us at info@grantudyphotos.com.

8. Updates to This Policy

We may update this policy periodically to reflect operational, legal, or regulatory changes. Updated versions will be published directly to this page.